Status reasons qualify the status of a manual test run. This allows you to specify why a specific test run has the status
               
               
Passed, 
               
Failed or 
               
Not Executed. You can define up to five reasons for each status. Per default, the reason 
               
Unsupported is added to the status 
               
Passed, and the reason 
               
Unresolved is added to the status 
               
Failed. Adding additional reasons for each status helps you qualify the status of a test run, for example, you could define the
               following reasons for the statuses: 
               
               
 
                  
                  
 
                     Passed: Unsupported 
                     
                    
                  
                  
 
                     Failed: Unresolved, System crashed, Bug, Help not available, Client system is unresponsive 
                     
                    
                  
                  
 
                     Not Executed: On hold - internally, On hold - customer, Test environment unavailable